Hundegger Tech Support

At Hundegger, the foundation of our company is our Employees and our Clients. Our Highly motivated Employees give their best to develop, produce and service the most advanced and economical automated CNC equipment for our Clients. No matter how advanced our machines are we realize that without good service our Clients will not stick around.

From parts to software our Service Department will help find solutions through software updates, replacement parts, training specifications, and documentation for Hundegger equipment. Our Service Team is very aware that any technical problem is a problem in your productivity and your business. That is why Hundegger is heavier on Service than sales...because at Hundegger, Sevice is Sales!

Hundegger USA, located in Charleston, UT, is a partner company of Hans Hundegger Maschinenbau GmbH located in Hawangen, Germany. Hundegger USA only sells and services Hundegger machines. Hundegger's strength is the development of software and control systems for our machinery that defines your industry.

We view our Clients as partners for the long run. We are very proud of our customer service department, which is open to our clients from 6:00am to 5:00pm (MST) and can be available after hour by cell phone.

Our service representatives partner with our Clients to automate your business and increase your productivity. We are here to go beyond the challenge and deliver satisfaction.

If you are impressed with what you have seen of Hundegger today wait till you see the future, because we will keep developing our expertise and we will keep treating our Clients to the best service and the best technology at the best prices.

By logging into the service area of our website you will have access to the "Customers Only" site which has:

• Machine Upgrade information
• Extended software documentation
• Software downloads
• Parts Catalog
• ...and more!

To Contact Service:

Call: 435 654-3028
Fax: 435 654-3066
E-mail: service@hundeggerusa.com

Software

Single-Piece-Construction-Program (SPCP)

The real benefit of Hundegger equipment is the Hundegger Software. Job files can be exported from all major Design, Joinery and CAD programs using our easy file interface protocol or can be easily input using the intuitive Hundegger SPCP Program. There are several different programs that output to Hundegger Software. Links to some of the vendors can be found below. Please note that we can also import files from several other formats including: file formats from Alpine, Robbins, Keymark, Omni, CompuTruss. Many of these formats are inherently limited to what can be output, though. Please contact us or the vendor for further details!

The Hundegger Single-Piece-Construction-Program offers:

• Problem-free data transfer from all standard Programs - if it is not offered by your supplier, please have them call us for our interface code.
• The most advanced Lumber/Timber optimization of Stock timber sizes
• 3-D display with selectable views
• Simulation of all processes and operations
• Automatically creates Lists (Sawmill lists, Production Lists, Rough Cut Lists, Pick Lists, etc...)
• Mircosoft XP program
• Remote diagnosis (Optional) requires internet connection
• SPCP-Help
• Free software Updates

Hundegger offers the most intuitive and flexible software in the industry. To download our software you must have a machine and be registered with a login name and password. Request Login.

Software Vendors

This list shows the software vendors approved for use by HundeggerUSA.

	Company	Email	URL	Software Name
	Cadwork	decosterd@cadwork.ca	www.cadwork.info/Website/en/wood/index_html	cadwork
	CompuTrus Inc.	support@computrusinc.com	www.computrusinc.com/	CompuEdge Software
	Dietrich's North America	w.dancey@dietrichs.com	www.DietrichsNA.com	Dietrich's 3D CAD/CAM for Wood Construction
	hsbCAD North America	dh@hsb-cad.com	www.hsbcad.com	hsbCAD
	Keymark Enterprises, LLC	SalesEmail@Keymark.com	www.keymark.com	KeyBuild® Wood and Steel
	MiTek	miteksupport@mii.com	www.mii.com	MiTek 20/20
	SEMA Software	mark.williams@sema-soft.com	www.sema-soft.com	SEMA Timber construction Software
	Weyerhaeuser	software@weyerhaeuser.com	www.woodbywy.com	Stellar® Software

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